Hello Philippines respects your privacy. This Privacy Policy explains what personal
information we collect, how we use it, and the choices you have. It is aligned with the
Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
1. Information We Collect
1.1 Registration
- Email address (used as your login)
- Password (stored as a one-way hash, never in plaintext)
- Full name
- Address, town, city, and province
- Telephone number
- Facebook / Messenger name (optional)
- Birthday
- Profile picture
1.2 Content you upload
- Photos submitted to the community postcard gallery, and their captions
- The date each photo was uploaded and, if approved, the approval date
1.3 Automatic information
- Basic device and browser information for security and analytics
- Cookies - see our Cookie Policy
2. How We Use Your Information
- To create and secure your account
- To display your name, profile picture, and approved photos in the province gallery
- To communicate with you about your account or content
- To moderate uploads and prevent abuse
- To improve the Service through aggregated analytics
3. Public Information
When you upload a photo that is approved, the photo, its caption, your full name, and your
profile picture become publicly visible on the province edition page. Long names are
visually truncated on the tile but the full name may still be shown in the enlarged view.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Trusted service providers who help us operate the platform, under confidentiality obligations.
- Government or law-enforcement agencies where required by Philippine law.
- Successors in the event of a merger or acquisition, subject to this Privacy Policy.
5. Data Security
We use encryption in transit, hashed passwords, parameterised database queries, and
role-based access controls to protect your information. No online service can guarantee
absolute security.
6. Data Retention
We keep your account information for as long as your account is active. Uploaded photos
remain associated with your account and may remain visible after account deactivation
unless you request removal.
7. Your Rights
Under the Data Privacy Act you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and personal information
- Object to certain processing activities
- File a complaint with the National Privacy Commission
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect information
from children under 13. If you believe a child has provided us with information, contact
us and we will delete it.
9. International Users
Our servers are located in the Philippines. If you access the Service from outside the
Philippines, you consent to the transfer and processing of your information here.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on
the Service and will take effect on the date shown at the top of this page.
11. Contact Us
To exercise any of your rights, or if you have questions about this Privacy Policy, email
our Data Protection Officer at
privacy@hellophilippines.ph.